Privacy Policy for Sawari App

Effective Date: June 6th 2024

1. Introduction Welcome to Sawari App ("we," "our," "us"). We value your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, disclose, and protect your information when you use our ride-sharing application ("Sawari App" or "App").

2. Information We Collect We may collect and process the following types of information:

a. Personal Information:

  • Name
  • Email address
  • Phone number
  • Payment information (e.g., credit card details, bank account information)

b. Usage Information:

  • Ride history
  • Pickup and drop-off locations
  • Driver ratings and feedback

c. Device Information:

  • Device type
  • Operating system
  • Unique device identifiers
  • Mobile network information

d. Location Information:

  • Real-time location data (GPS)
  • Location data during active rides

3. How We Use Your Information We use the collected information for the following purposes:

  • To provide and manage our ride-sharing services
  • To process payments and prevent fraud
  • To communicate with you regarding your rides, promotions, and updates
  • To improve our services and develop new features
  • To personalize your experience
  • To comply with legal obligations

4. Sharing Your Information We may share your information with the following parties:

  • Drivers: To facilitate ride requests and pickups.
  • Service Providers: Third-party vendors who assist in payment processing, data analytics, and other services.
  • Legal Authorities: If required by law or to protect our legal rights.

5. Data Security We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no security system is impenetrable, and we cannot guarantee complete security.

6. Your Rights You have the following rights regarding your personal data:

  • Access: You can request access to your personal data.
  • Correction: You can request correction of inaccurate or incomplete data.
  • Deletion: You can request deletion of your data, subject to certain legal obligations.
  • Objection: You can object to the processing of your data in certain circumstances.
  • Portability: You can request a copy of your data in a structured, commonly used format.

7. Children's Privacy Sawari App is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware of any such data, we will take steps to delete it.

8. Changes to This Privacy Policy We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Sawari App Support Team
Email: support@sawari.org
Address: Baneshwor, Kathmandu

By using Sawari App, you consent to the collection and use of your information as outlined in this privacy policy.

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